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Ride with peace of mind! All ROCKBROS complete bikes come with an unbeatable 5-year quality guarantee. Rest assured, your bike is built to last!
Order now and be rewarded! 🚴♂️ Get $100 worth of cycling gear FREE with your purchase. Grab this deal before it’s gone!
Each ROCKBROS bike is made with precision and care, ensuring top quality for your ride. 🚴♂️ Because of this careful crafting process, delivery takes 20-30 days. For the exact timing or any questions, feel free to reach out to our customer service – we’re here to help! 🛠️
Compact & Travel-Friendly: Foldable pedals and frame for easy storage in car trunks, perfect for travel and on-the-go riding.
High-Strength Frame Structure: Aluminum alloy frame paired with high-carbon steel fork ensures durability and stability, with premium paint finish for added protection.
Advanced Welding & Durable Components: Fish scale welding enhances frame strength; aluminum alloy folding buckle and seat post offer wear resistance and easy adjustments.
Shimano 8-Speed Gears: Smooth shifting and easy control across diverse terrains with an 8-speed Shimano gear system for an effortless ride.
Secure Magnetic Lock System: Magnetic suction locks keep the bike compact when folded, protecting the frame and ensuring safe transport.
Folding Pedals & Frame: The bike features foldable pedals and an easy-to-fold frame, allowing it to be compactly stored in car trunks, making it ideal for traveling by car and riding at your destination.
High-Strength Frame Structure: Built with an aluminum alloy frame and high-carbon steel front fork, this bike provides a durable, stable structure. The high-standard paint technology helps prevent damage and paint loss from bumps.
Advanced Welding and Sturdy Components: The frame uses fish scale welding technology, ensuring a strong and long-lasting build. Key components like the aluminum alloy folding buckle and seat post offer excellent strength, wear resistance, and easy adjustability.
Shimano 8-Speed Gear System: Equipped with an 8-speed Shimano gear system, the bike delivers smooth shifting across various terrains, enhancing control and making your ride effortless and enjoyable.
Magnetic Locking System: The front and rear wheels are equipped with a magnetic suction system, providing a tight, secure fold to prevent the bike from falling apart and protecting the frame from potential damage during transport.
Shipping Availability:
We ship to the Contiguous United States. Some remote areas may not be eligible. We will contact you if alternative solutions are needed.
Shipping Fees:
Standard Shipping: Orders below $49: $4.99 (3-4 business days)
Free Shipping: Orders $49 and over: Free (3-4 business days)
No additional taxes charged.
Shipment and Tracking:
We ship within 0-1 business day after receiving your order. Delivery is typically 3-4 business days. If delayed, we will inform you. Track your order via the automated email with tracking info.
Wrong Product Received:
For damaged or incorrect items, contact us with photos within 3 days. Email: service@rockbrosbike.us
Return Policy:
30-Day Returns: Request a return within 30 days of receiving your item.
Procedure: Contact customer service with photos of the issue. Follow the provided instructions. Returns processed within 5 business days. Refunds may take 5-7 days.
Shipping Costs:
We Cover: Wrong orders, damaged items, defective products.
You Cover: Wrong size, change of mind, personal reasons.
For return questions, contact: service@rockbrosbike.us
Damages and Issues:
Inspect your order upon receipt. Contact us within 72 hours for any issues.
Conditions:
Items must be unworn, unwashed, undamaged, with original tags/packaging.
Non-returnable marked items and free gifts cannot be returned.
Refunds:
Processed within 5-7 days after receiving your package.
Note:
Contact customer service before returning items.
Use the provided return address to avoid delays.
Eligibility
If you're a consumer, you get a 1-year limited warranty for manufacturing defects.
This warranty applies only to purchases made directly from "rockbrosbike.us."
For products bought from other retailers, consult them for their warranty policies.
Warranty Process
Step 1: Contact customer service at rockbrosbike.us to initiate the process.
Step 2: Provide proof of purchase, a detailed description of the issue, and photos or videos if possible.
Step 3: Follow the instructions given by customer service. Possible resolutions include:
Guided self-repair.
Referral to an official service point.
Returning the product to rockbrosbike.us for handling.
Step 4: Ensure you get prior notification and authorization before any repair attempts. Unauthorized repairs may void the warranty.
Contact Information
Email: service@rockbrosbike.us
Enjoy ROCKBROS
Enjoy Cycling
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