To view your previous orders, please log in to ROCKBROS using your email address and password, select the "Customer Account" icon, and then select "Your Orders". On the desktop page, the customer account icon is located in the upper right corner of the page. In the app, you will find the customer account icon in the lower right corner.
Credit card payments may be declined for a variety of reasons. For example, typos on our website, invalid cards, lack of verification or technical errors. We are pleased to offer you the following alternative payment methods: PayPal.
The delivery time for US shipments is 3-4 days after ordering. If the stock is insufficient, it may cause longer delivery time. Please contact service@rockbrosbike.us
Free shipping for orders over $49, $4.99 for orders under $49
Dear customer, we will send you the shipping number after shipping, you can check it on the following website https://www.17track.net/en
Our items are shipped to the destination country in cooperation with our shipping partner USPS and their local country partners
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