Contact information
Thank you for choosing Rockbrosbike.us! We are dedicated to providing high-quality products and excellent customer service. Our customer service team is available to assist you with any questions or concerns you may have.
- Contact Information:
Email: service@rockbrosbike.us
Phone: +86 13627018418
Live Chat: Our live chat feature allows you to quickly connect with a customer service representative during business hours.
- Support Team Hours：
9:00-18:00, Mon-Fri (UTC)
- Technical Support:
If you encounter any technical issues with our products, our team is available to provide assistance. Please reach out to us via phone, email, or live chat, and we will do our best to resolve any issues.
We aim to respond to all inquiries within 12 hours.
Thank you for choosing Rockbrosbike.us! We look forward to serving you.
Blog posts
How to Choose Bike Fenders for Spring Rain | Full vs Clip-On Mudguards Guide
This guide explains how to choose the right bike fenders for wet spring riding. It compares full-coverage vs clip-on mudguards, materials, installation, and real-world performance, helping riders s...
How to Choose a Waterproof Bicycle Bag: A Complete Guide to Waterproof Ratings and Ease of Cleaning
This guide explains how to choose the best waterproof bike bag based on waterproof levels, cleaning and maintenance, and installation tips, featuring ROCKBROS’ top options for city commuting and lo...
How to Choose a Bike Bell: Safety, Sound & Practical Tips
Bike bells may be small, but they play a big role in safe and polite city riding. This guide explains why bike bells matter, how different materials affect sound, and how to choose the right ROCKBR...