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We offer free shipping within the US on orders over $49, with a delivery time of 3-4 days. We use UPS and USPS for fast and reliable delivery. For more details, please click here.
Enjoy worry-free shopping with our 30-day return policy. We cover return shipping for any defective or incorrect products
At ROCKBROS, we offer a worry-free 1-year warranty to ensure your satisfaction. Whether it's a defect or product issue, simply reach out to us at service@rockbrosbike.us with your order details. We'll handle the rest to make sure your experience is smooth and hassle-free.
6MM Gel Palm Padding: Absorbs vibration for a smoother ride, making long-distance motorcycling and cycling more comfortable.
Hard Knuckle Protection: Enhanced rubber knuckle pads provide full protection without restricting finger movement, ensuring safety on the road.
Touchscreen-Sensitive: Fingertips with conductive fabric allow for easy device operation without removing gloves, perfect for on-the-go usage.
3M Thinsulate Thermal Material: Windproof, water-resistant exterior, and moisture-wicking interior keep your hands warm and dry in extreme cold.
Adjustable Fit: Available in multiple sizes with Velcro wrist straps for a secure fit. Ensure accurate sizing for optimal comfort and performance.
6MM GEL PALM PADDING: Made of SBR material, These palm pads are distributed over the Contact surface of the palm and grips so as to absorb the most vibration while cycling, making the whole cycling more enjoyable
HARD KNUCKLE PROTECTION: Wider area of high-quality rubber covered on the finger and back of the motorcycle gloves to provide well full-protection to bikers
SENSITIVE TOUCH SCREEN: The fingertips on this motorcycle glove adopted conductive fabric, which makes it more sensitive to operate your electronic devices’ screen while keeping your hands warm
3M THINSULATE THERMAL MATERIAL: Exterior surface sheds water and snow, Moisture-wick and air-circulating interior, these winter mountain bike gloves integrated Thinsulate lining and windproof surface fabric to keep your hands warm while doing your favorite sports in extreme cold weather
Shipping Availability:
We ship to the Contiguous United States. Some remote areas may not be eligible. We will contact you if alternative solutions are needed.
Shipping Fees:
Standard Shipping: Orders below $49: $4.99 (3-4 business days)
Free Shipping: Orders $49 and over: Free (3-4 business days)
No additional taxes charged.
Shipment and Tracking:
We ship within 0-1 business day after receiving your order. Delivery is typically 3-4 business days. If delayed, we will inform you. Track your order via the automated email with tracking info.
Wrong Product Received:
For damaged or incorrect items, contact us with photos within 3 days. Email: service@rockbrosbike.us
Return Policy:
30-Day Returns: Request a return within 30 days of receiving your item.
Procedure: Contact customer service with photos of the issue. Follow the provided instructions. Returns processed within 5 business days. Refunds may take 5-7 days.
Shipping Costs:
We Cover: Wrong orders, damaged items, defective products.
You Cover: Wrong size, change of mind, personal reasons.
For return questions, contact: service@rockbrosbike.us
Damages and Issues:
Inspect your order upon receipt. Contact us within 72 hours for any issues.
Conditions:
Items must be unworn, unwashed, undamaged, with original tags/packaging.
Non-returnable marked items and free gifts cannot be returned.
Refunds:
Processed within 5-7 days after receiving your package.
Note:
Contact customer service before returning items.
Use the provided return address to avoid delays.
Eligibility
If you're a consumer, you get a 1-year limited warranty for manufacturing defects.
This warranty applies only to purchases made directly from "rockbrosbike.us."
For products bought from other retailers, consult them for their warranty policies.
Warranty Process
Step 1: Contact customer service at rockbrosbike.us to initiate the process.
Step 2: Provide proof of purchase, a detailed description of the issue, and photos or videos if possible.
Step 3: Follow the instructions given by customer service. Possible resolutions include:
Guided self-repair.
Referral to an official service point.
Returning the product to rockbrosbike.us for handling.
Step 4: Ensure you get prior notification and authorization before any repair attempts. Unauthorized repairs may void the warranty.
Contact Information
Email: service@rockbrosbike.us
Enjoy ROCKBROS
Enjoy Cycling
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