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We offer free shipping within the US on orders over $49, with a delivery time of 3-4 days. We use UPS and USPS for fast and reliable delivery. For more details, please click here.
Enjoy worry-free shopping with our 30-day return policy. We cover return shipping for any defective or incorrect products
At ROCKBROS, we offer a worry-free 1-year warranty to ensure your satisfaction. Whether it's a defect or product issue, simply reach out to us at service@rockbrosbike.us with your order details. We'll handle the rest to make sure your experience is smooth and hassle-free.
Water-Resistant: Keep your hands dry with water-repellent fabric, perfect for wet weather riding or outdoor activities.
Touchscreen Compatible: High-sensitive thumb, index, and middle fingers allow you to use phones without removing the gloves.
Warm Fleece Lining: 260g thickened fleece lining keeps your hands warm and comfortable during cold weather rides.
Non-Slip Grip: Silicone-printed non-slip design on the palms and fingers ensures a firm grip on handlebars or objects.
Extended Wristband: Adjustable wrist zippers and extended cuffs protect against wind and cold, providing a snug, warm fit.
* ROCKBROS is an original cycling equipment brand, owned by a passionate team whose mission is to provide top-quality and comfortable products as well as excellent service.
* We concentrate on explore the latest cycling trend and create the most functional equipment to all cyclists. Shop the full ROCKBROS line, Enjoy ROCKBROS, Enjoy Cycling!
Materials: The outer is designed with scratch-resistant and wear-resistant fabric. The inner is desiged with 260g thickened fleece particles which can keep warm for a long time
Touch Senstive: Wearing our winter gloves can easy use with Phone or other touchscreen Devices without taking off biking gloves
Unique Design: Designed with extended wristband, It can be more effective against wind make you feel warmer
Non-Slip: Silicone printed non-slip net design let you grip any goods firmly
The surface of our winter glove is water-repellent, which can effectively isolate water and prevent water from intruding into winter glove.
The inner of our winter gloves are desiged with 260g thickened fleece particles which can keep warm for a long time and are more resistant to cold.
These cycling gloves are designed with silicone printed non-slip net on the palm, little finger and ring finger, let you grip any goods firmly without dropping. And this gloves have link lock design. It’s practical and more convenient to carry
Shipping Availability:
We ship to the Contiguous United States. Some remote areas may not be eligible. We will contact you if alternative solutions are needed.
Shipping Fees:
Standard Shipping: Orders below $49: $4.99 (3-4 business days)
Free Shipping: Orders $49 and over: Free (3-4 business days)
No additional taxes charged.
Shipment and Tracking:
We ship within 0-1 business day after receiving your order. Delivery is typically 3-4 business days. If delayed, we will inform you. Track your order via the automated email with tracking info.
Wrong Product Received:
For damaged or incorrect items, contact us with photos within 3 days. Email: service@rockbrosbike.us
Return Policy:
30-Day Returns: Request a return within 30 days of receiving your item.
Procedure: Contact customer service with photos of the issue. Follow the provided instructions. Returns processed within 5 business days. Refunds may take 5-7 days.
Shipping Costs:
We Cover: Wrong orders, damaged items, defective products.
You Cover: Wrong size, change of mind, personal reasons.
For return questions, contact: service@rockbrosbike.us
Damages and Issues:
Inspect your order upon receipt. Contact us within 72 hours for any issues.
Conditions:
Items must be unworn, unwashed, undamaged, with original tags/packaging.
Non-returnable marked items and free gifts cannot be returned.
Refunds:
Processed within 5-7 days after receiving your package.
Note:
Contact customer service before returning items.
Use the provided return address to avoid delays.
Eligibility
If you're a consumer, you get a 1-year limited warranty for manufacturing defects.
This warranty applies only to purchases made directly from "rockbrosbike.us."
For products bought from other retailers, consult them for their warranty policies.
Warranty Process
Step 1: Contact customer service at rockbrosbike.us to initiate the process.
Step 2: Provide proof of purchase, a detailed description of the issue, and photos or videos if possible.
Step 3: Follow the instructions given by customer service. Possible resolutions include:
Guided self-repair.
Referral to an official service point.
Returning the product to rockbrosbike.us for handling.
Step 4: Ensure you get prior notification and authorization before any repair attempts. Unauthorized repairs may void the warranty.
Contact Information
Email: service@rockbrosbike.us
Enjoy ROCKBROS
Enjoy Cycling
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