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We offer free shipping within the US on orders over $49, with a delivery time of 3-4 days. We use UPS and USPS for fast and reliable delivery. For more details, please click here.
Enjoy worry-free shopping with our 30-day return policy. We cover return shipping for any defective or incorrect products
At ROCKBROS, we offer a worry-free 1-year warranty to ensure your satisfaction. Whether it's a defect or product issue, simply reach out to us at service@rockbrosbike.us with your order details. We'll handle the rest to make sure your experience is smooth and hassle-free.
Double Layer Warmth: Built with an outer layer of 100% polyester and inner high-density fleece, these gloves effectively block cold wind, keeping your hands warm during winter rides.
Touchscreen Compatibility: Easily use your mobile phone without removing gloves, thanks to sensitive touchscreen material on the fingertips.
Anti-Slip Palm: Non-slip design ensures a secure grip on handlebars, even in wet and slippery conditions.
Reflective for Safety: Reflective materials on the gloves enhance visibility during nighttime riding, keeping you safe on the road.
Lengthened Wrist Guard: Extended wrist design provides extra wind protection, and the zipper closure ensures easy on/off wear.
The bike gloves is made of 2 layers, the outer is the 100% polyester, the inner is high-density fleece, which can more closely and effectively resist the cold wind to achieve the purpose of keeping your hands warm.
We know that it is much inconvenient for you to take off your gloves to use your mobile phone when you ride in winter,so this bike glove uses sensitive touchscreen materials to slove this problem.
In winter,rain and snow may make the gloves and handlebar get wet and slippery.You may get rid of your handlebar and your phone may slip out of your hands.According to these,we give this glove a non slip palm design to prevent these from happening.
The zipper closure makes it very convenient to take it off or put it on.
we use reflective materials for this bike glove to ensure your safety when riding at night.
Lengthened wrist guard can effectively prevent wind and backflow and improve the warmth retention function.
Shipping Availability:
We ship to the Contiguous United States. Some remote areas may not be eligible. We will contact you if alternative solutions are needed.
Shipping Fees:
Standard Shipping: Orders below $49: $4.99 (3-4 business days)
Free Shipping: Orders $49 and over: Free (3-4 business days)
No additional taxes charged.
Shipment and Tracking:
We ship within 0-1 business day after receiving your order. Delivery is typically 3-4 business days. If delayed, we will inform you. Track your order via the automated email with tracking info.
Wrong Product Received:
For damaged or incorrect items, contact us with photos within 3 days. Email: service@rockbrosbike.us
Return Policy:
30-Day Returns: Request a return within 30 days of receiving your item.
Procedure: Contact customer service with photos of the issue. Follow the provided instructions. Returns processed within 5 business days. Refunds may take 5-7 days.
Shipping Costs:
We Cover: Wrong orders, damaged items, defective products.
You Cover: Wrong size, change of mind, personal reasons.
For return questions, contact: service@rockbrosbike.us
Damages and Issues:
Inspect your order upon receipt. Contact us within 72 hours for any issues.
Conditions:
Items must be unworn, unwashed, undamaged, with original tags/packaging.
Non-returnable marked items and free gifts cannot be returned.
Refunds:
Processed within 5-7 days after receiving your package.
Note:
Contact customer service before returning items.
Use the provided return address to avoid delays.
Eligibility
If you're a consumer, you get a 1-year limited warranty for manufacturing defects.
This warranty applies only to purchases made directly from "rockbrosbike.us."
For products bought from other retailers, consult them for their warranty policies.
Warranty Process
Step 1: Contact customer service at rockbrosbike.us to initiate the process.
Step 2: Provide proof of purchase, a detailed description of the issue, and photos or videos if possible.
Step 3: Follow the instructions given by customer service. Possible resolutions include:
Guided self-repair.
Referral to an official service point.
Returning the product to rockbrosbike.us for handling.
Step 4: Ensure you get prior notification and authorization before any repair attempts. Unauthorized repairs may void the warranty.
Contact Information
Email: service@rockbrosbike.us
Enjoy ROCKBROS
Enjoy Cycling
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