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We offer free shipping within the US on orders over $49, with a delivery time of 3-4 days. We use UPS and USPS for fast and reliable delivery. For more details, please click here.
Enjoy worry-free shopping with our 30-day return policy. We cover return shipping for any defective or incorrect products
At ROCKBROS, we offer a worry-free 1-year warranty to ensure your satisfaction. Whether it's a defect or product issue, simply reach out to us at service@rockbrosbike.us with your order details. We'll handle the rest to make sure your experience is smooth and hassle-free.
6mm Neoprene Material: Designed with 6mm thick SBR Neoprene for exceptional windproof and coldproof performance, keeping your hands warm and dry in rain, snow, or wind.
Water-Resistant Protection: Made from the same material as diving suits, these mittens offer excellent water resistance, perfect for tough winter conditions.
Quick & Secure Installation: Easily install or remove without tools, thanks to hook and loop fasteners and YKK zippers. Securely attaches to your handlebars for a snug fit.
Reflective Safety Design: Reflective elements on the front, sides, and logo ensure high visibility for safer night cycling.
Versatile Compatibility: Suitable for mountain bikes, e-bikes, fat bikes, and commuter bikes, these mittens are built for winter rides. ROCKBROS offers a 3-month full refund or replacement guarantee.
Brand | ROCKBROS |
---|---|
Material | Polyester |
Size | One Size |
Sport | Cycling |
Glove Type | cycling |
Age Range (Description) | Adult |
Color | black |
Special Feature | Windproof, Reflective, Thermal |
Hand Orientation | Ambidextrous |
Item Package Quantity | 1 |
Product Care Instructions | Hand Wash Only |
Closure Type | Hook and Loop |
Style | Thermal |
Item Package Dimensions L x W x H | 12.56 x 12.13 x 2.28 inches |
Package Weight | 0.3 Kilograms |
Brand Name | ROCKBROS |
Suggested Users | unisex-adult |
Number of Items | 1 |
Manufacturer | ROCKBROS |
Part Number | D16-B/NEW |
Shipping Availability:
We ship to the Contiguous United States. Some remote areas may not be eligible. We will contact you if alternative solutions are needed.
Shipping Fees:
Standard Shipping: Orders below $49: $4.99 (3-4 business days)
Free Shipping: Orders $49 and over: Free (3-4 business days)
No additional taxes charged.
Shipment and Tracking:
We ship within 0-1 business day after receiving your order. Delivery is typically 3-4 business days. If delayed, we will inform you. Track your order via the automated email with tracking info.
Wrong Product Received:
For damaged or incorrect items, contact us with photos within 3 days. Email: service@rockbrosbike.us
Return Policy:
30-Day Returns: Request a return within 30 days of receiving your item.
Procedure: Contact customer service with photos of the issue. Follow the provided instructions. Returns processed within 5 business days. Refunds may take 5-7 days.
Shipping Costs:
We Cover: Wrong orders, damaged items, defective products.
You Cover: Wrong size, change of mind, personal reasons.
For return questions, contact: service@rockbrosbike.us
Damages and Issues:
Inspect your order upon receipt. Contact us within 72 hours for any issues.
Conditions:
Items must be unworn, unwashed, undamaged, with original tags/packaging.
Non-returnable marked items and free gifts cannot be returned.
Refunds:
Processed within 5-7 days after receiving your package.
Note:
Contact customer service before returning items.
Use the provided return address to avoid delays.
Eligibility
If you're a consumer, you get a 1-year limited warranty for manufacturing defects.
This warranty applies only to purchases made directly from "rockbrosbike.us."
For products bought from other retailers, consult them for their warranty policies.
Warranty Process
Step 1: Contact customer service at rockbrosbike.us to initiate the process.
Step 2: Provide proof of purchase, a detailed description of the issue, and photos or videos if possible.
Step 3: Follow the instructions given by customer service. Possible resolutions include:
Guided self-repair.
Referral to an official service point.
Returning the product to rockbrosbike.us for handling.
Step 4: Ensure you get prior notification and authorization before any repair attempts. Unauthorized repairs may void the warranty.
Contact Information
Email: service@rockbrosbike.us
Enjoy ROCKBROS
Enjoy Cycling
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