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We offer free shipping within the US on orders over $49, with a delivery time of 3-4 days. We use UPS and USPS for fast and reliable delivery. For more details, please click here.
Enjoy worry-free shopping with our 30-day return policy. We cover return shipping for any defective or incorrect products
At ROCKBROS, we offer a worry-free 1-year warranty to ensure your satisfaction. Whether it's a defect or product issue, simply reach out to us at service@rockbrosbike.us with your order details. We'll handle the rest to make sure your experience is smooth and hassle-free.
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Moisture Wicking Chin PadSoft and comfortable helmet chin pads, moisture-wicking and washable, can protects your chin from discomfort. |
Adjustable KnobCircumference from 21.65 to 23.65 inches (55-60cm), adjustable dial on the end of the helmet providing a wider adjustment range. |
High Toughness BuckleHigh toughness side buckle, easy to fasten and release, help fit the cycling helmet on head and ensure it’s safe. |
EPS FoamShock absorbing EPS foam inner, thick and dense, offers great protection for your head during cycling. |
Ultralight Comfort: Engineered for an ultralight feel, this helmet ensures maximum comfort during long rides, reducing fatigue and enhancing your cycling experience.
Advanced Cooling System: Featuring superior ventilation and air cooling technology, the helmet promotes free airflow, keeping your head cool and sweat-free even in the most intense conditions.
Removable Magnetic Goggles: Comes with easily detachable magnetic goggles that offer versatile protection for your eyes, shielding them from wind, dust, and UV rays, while maintaining a clear view of the road.
Enhanced Safety Features: The helmet provides full back-of-the-head coverage, offering comprehensive protection and ensuring a safer ride by reducing the risk of injury in case of impact.
Adjustable Fit and Comfort: Equipped with a soft chin pad, adjustable belt, and convenient buckle, the helmet allows for a personalized fit that stays secure and comfortable throughout your ride.
Shipping Availability:
We ship to the Contiguous United States. Some remote areas may not be eligible. We will contact you if alternative solutions are needed.
Shipping Fees:
Standard Shipping: Orders below $49: $4.99 (3-4 business days)
Free Shipping: Orders $49 and over: Free (3-4 business days)
No additional taxes charged.
Shipment and Tracking:
We ship within 0-1 business day after receiving your order. Delivery is typically 3-4 business days. If delayed, we will inform you. Track your order via the automated email with tracking info.
Wrong Product Received:
For damaged or incorrect items, contact us with photos within 3 days. Email: service@rockbrosbike.us
Return Policy:
30-Day Returns: Request a return within 30 days of receiving your item.
Procedure: Contact customer service with photos of the issue. Follow the provided instructions. Returns processed within 5 business days. Refunds may take 5-7 days.
Shipping Costs:
We Cover: Wrong orders, damaged items, defective products.
You Cover: Wrong size, change of mind, personal reasons.
For return questions, contact: service@rockbrosbike.us
Damages and Issues:
Inspect your order upon receipt. Contact us within 72 hours for any issues.
Conditions:
Items must be unworn, unwashed, undamaged, with original tags/packaging.
Non-returnable marked items and free gifts cannot be returned.
Refunds:
Processed within 5-7 days after receiving your package.
Note:
Contact customer service before returning items.
Use the provided return address to avoid delays.
Eligibility
If you're a consumer, you get a 1-year limited warranty for manufacturing defects.
This warranty applies only to purchases made directly from "rockbrosbike.us."
For products bought from other retailers, consult them for their warranty policies.
Warranty Process
Step 1: Contact customer service at rockbrosbike.us to initiate the process.
Step 2: Provide proof of purchase, a detailed description of the issue, and photos or videos if possible.
Step 3: Follow the instructions given by customer service. Possible resolutions include:
Guided self-repair.
Referral to an official service point.
Returning the product to rockbrosbike.us for handling.
Step 4: Ensure you get prior notification and authorization before any repair attempts. Unauthorized repairs may void the warranty.
Contact Information
Email: service@rockbrosbike.us
Enjoy ROCKBROS
Enjoy Cycling
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