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Ride with peace of mind! All ROCKBROS complete bikes come with an unbeatable 5-year quality guarantee. Rest assured, your bike is built to last!
Order now and be rewarded! 🚴♂️ Get $100 worth of cycling gear FREE with your purchase. Grab this deal before it’s gone!
Each ROCKBROS bike is made with precision and care, ensuring top quality for your ride. 🚴♂️ Because of this careful crafting process, delivery takes 20-30 days. For the exact timing or any questions, feel free to reach out to our customer service – we’re here to help! 🛠️
Premium Carbon Fiber: Made from Toray T700 carbon fiber for exceptional strength and lightweight design.
Versatile Configurations: Offers 4 configurations with SHIMANO 105 mechanical and electronic shifting options for all riding styles.
Aerodynamic Design: Features full internal cable routing for reduced wind resistance and a sleek appearance.
Custom Fit Options: Available in 6 frame sizes and 9 handlebar specifications to ensure the perfect fit for every rider.
Reliable Braking: Equipped with SHIMANO hydraulic disc brakes for superior performance in all weather conditions.
Premium Carbon Fiber Material: Constructed from Toray T700 carbon fiber, this frame boasts exceptional strength and rigidity, weighing only X kg. Experience effortless acceleration and climbing, allowing you to outpace competitors on the track.
Diverse Configuration Options: Choose from 4 configurations, including SHIMANO 105 mechanical and electronic shifting, tailored for various riding styles and skills. Enjoy seamless gear transitions, giving you full control over every ride.
Full Internal Cable Routing: The thoughtfully designed full internal cable routing system reduces wind resistance and wear while enhancing aerodynamics, all while keeping the bike's appearance sleek and clean for an eye-catching ride.
Customizable Frame Sizes: Available in 6 frame sizes and 9 integrated handlebar specifications, ensuring every rider finds the perfect fit. Enjoy enhanced comfort and handling, making long-distance rides feel effortless.
High-Quality Braking System: Equipped with SHIMANO hydraulic disc brakes, this bike guarantees outstanding braking performance even on wet or rugged surfaces. Ride with confidence and control your speed with ease at any pace.
Shipping Availability:
We ship to the Contiguous United States. Some remote areas may not be eligible. We will contact you if alternative solutions are needed.
Shipping Fees:
Standard Shipping: Orders below $49: $4.99 (3-4 business days)
Free Shipping: Orders $49 and over: Free (3-4 business days)
No additional taxes charged.
Shipment and Tracking:
We ship within 0-1 business day after receiving your order. Delivery is typically 3-4 business days. If delayed, we will inform you. Track your order via the automated email with tracking info.
Wrong Product Received:
For damaged or incorrect items, contact us with photos within 3 days. Email: service@rockbrosbike.us
Return Policy:
30-Day Returns: Request a return within 30 days of receiving your item.
Procedure: Contact customer service with photos of the issue. Follow the provided instructions. Returns processed within 5 business days. Refunds may take 5-7 days.
Shipping Costs:
We Cover: Wrong orders, damaged items, defective products.
You Cover: Wrong size, change of mind, personal reasons.
For return questions, contact: service@rockbrosbike.us
Damages and Issues:
Inspect your order upon receipt. Contact us within 72 hours for any issues.
Conditions:
Items must be unworn, unwashed, undamaged, with original tags/packaging.
Non-returnable marked items and free gifts cannot be returned.
Refunds:
Processed within 5-7 days after receiving your package.
Note:
Contact customer service before returning items.
Use the provided return address to avoid delays.
Eligibility
If you're a consumer, you get a 1-year limited warranty for manufacturing defects.
This warranty applies only to purchases made directly from "rockbrosbike.us."
For products bought from other retailers, consult them for their warranty policies.
Warranty Process
Step 1: Contact customer service at rockbrosbike.us to initiate the process.
Step 2: Provide proof of purchase, a detailed description of the issue, and photos or videos if possible.
Step 3: Follow the instructions given by customer service. Possible resolutions include:
Guided self-repair.
Referral to an official service point.
Returning the product to rockbrosbike.us for handling.
Step 4: Ensure you get prior notification and authorization before any repair attempts. Unauthorized repairs may void the warranty.
Contact Information
Email: service@rockbrosbike.us
Enjoy ROCKBROS
Enjoy Cycling
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