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We offer free shipping within the US on orders over $49, with a delivery time of 3-4 days. We use UPS and USPS for fast and reliable delivery. For more details, please click here.
Enjoy worry-free shopping with our 30-day return policy. We cover return shipping for any defective or incorrect products
At ROCKBROS, we offer a worry-free 1-year warranty to ensure your satisfaction. Whether it's a defect or product issue, simply reach out to us at service@rockbrosbike.us with your order details. We'll handle the rest to make sure your experience is smooth and hassle-free.
Winter cycling is essential for enthusiasts and commuters. Lots of people enjoy riding in cold weather. However, low temperatures and cold wind become troublesome problems.
With great quality performance, you won’t regret it. ROCK BROS thermal cycling jacket is perfect for cold-weather riding. (Tips: US L=Asian XL, a little tight in size, if you like loose ones, please choose 1 or 2 sizes up.)
Inner soft polar fleece, keep you warm and comfortable when cycling in winter. Polar fleece fabric have good thermal warmth performance, let you to enjoy riding and don’t have to worry about cold in winter.
Outer tight fabric, windproof effectively, block out cold wind when you're riding or running. Cycling jacket winter can be isolated from wind and keep heat excellently. This windproof bicycle coat is simple in design, but excellent performance, suitable for both men and women.
Breathable net fabric under the arms and breathable vents on the back of bike jacket, provides great ventilation and perspiration away from the body effectively.
ROCK BROS men cycling jacket with reflective brand logo and back stripe keeps you safe in darkness and visible in low-light conditions, perfect for cycling, running and other outdoor activities.
Shell includes zippered front pockets, lapel pocket and classic back pockets, keeps your hands warm and ensure you have enough space for storing phone, wallet or other things.
Composite fabric, with good water-resistant effect, keep dry and warm when face sudden drizzle in autumn and winter. During heavy rain, advise to wear a raincoat or temporary shelter.
Shipping Availability:
We ship to the Contiguous United States. Some remote areas may not be eligible. We will contact you if alternative solutions are needed.
Shipping Fees:
Standard Shipping: Orders below $49: $4.99 (3-4 business days)
Free Shipping: Orders $49 and over: Free (3-4 business days)
No additional taxes charged.
Shipment and Tracking:
We ship within 0-1 business day after receiving your order. Delivery is typically 3-4 business days. If delayed, we will inform you. Track your order via the automated email with tracking info.
Wrong Product Received:
For damaged or incorrect items, contact us with photos within 3 days. Email: service@rockbrosbike.us
Return Policy:
30-Day Returns: Request a return within 30 days of receiving your item.
Procedure: Contact customer service with photos of the issue. Follow the provided instructions. Returns processed within 5 business days. Refunds may take 5-7 days.
Shipping Costs:
We Cover: Wrong orders, damaged items, defective products.
You Cover: Wrong size, change of mind, personal reasons.
For return questions, contact: service@rockbrosbike.us
Damages and Issues:
Inspect your order upon receipt. Contact us within 72 hours for any issues.
Conditions:
Items must be unworn, unwashed, undamaged, with original tags/packaging.
Non-returnable marked items and free gifts cannot be returned.
Refunds:
Processed within 5-7 days after receiving your package.
Note:
Contact customer service before returning items.
Use the provided return address to avoid delays.
Eligibility
If you're a consumer, you get a 1-year limited warranty for manufacturing defects.
This warranty applies only to purchases made directly from "rockbrosbike.us."
For products bought from other retailers, consult them for their warranty policies.
Warranty Process
Step 1: Contact customer service at rockbrosbike.us to initiate the process.
Step 2: Provide proof of purchase, a detailed description of the issue, and photos or videos if possible.
Step 3: Follow the instructions given by customer service. Possible resolutions include:
Guided self-repair.
Referral to an official service point.
Returning the product to rockbrosbike.us for handling.
Step 4: Ensure you get prior notification and authorization before any repair attempts. Unauthorized repairs may void the warranty.
Contact Information
Email: service@rockbrosbike.us
Enjoy ROCKBROS
Enjoy Cycling
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