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We offer free shipping within the US on orders over $49, with a delivery time of 3-4 days. We use UPS and USPS for fast and reliable delivery. For more details, please click here.
Enjoy worry-free shopping with our 30-day return policy. We cover return shipping for any defective or incorrect products
At ROCKBROS, we offer a worry-free 1-year warranty to ensure your satisfaction. Whether it's a defect or product issue, simply reach out to us at service@rockbrosbike.us with your order details. We'll handle the rest to make sure your experience is smooth and hassle-free.
Adjustable Zip-Tie Design: The 21-inch lock is adjustable, allowing you to cinch it to the perfect size for any quick security needs.
3-Digit Resettable Combination: Set your own combination for fast, keyless access and convenience during mid-ride stops or travel.
Lightweight and Portable: Weighing just 110g, it's easy to store on your bike, frame, or travel bag for on-the-go security.
Durable Zinc Alloy Lock Head: Built-in steel bars and a zinc alloy lock head provide reliable protection for short-term stops.
Versatile Use: Perfect for securing bikes, helmets, or even locking cabinets, refrigerators, and travel bags.
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3-digit combinationResettable combination bike lock for quick up and down, easy and convenient to set the password you want. |
Easy to useJust press the button down then unlock, works just fine for light bike security, do not use it for outdoor long term storage. |
Zinc alloy lockBuilt-in steel bars in lock body + zinc alloy lock head, it’s nice for short, temporary stops. Can be use on the bike at any places. |
Brand | ROCKBROS |
Name | Zip tie lock |
Level | Light anti-theft |
Features | 21 inches long bike lock with adjustable design, you can cinch closed to whatever size you need. |
Weight | About 110g |
Length | About 21 inch |
Material | Zinc alloy + ABS |
Features | More than just bike locks, also good for keeping kids out of refrigerator/cabinets/storage closets. |
Brand | ROCKBROS |
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Special Feature | Resettable,Lightweight |
Lock Type | Combination Lock |
Item dimensions L x W x H | 21.5 x 0.8 x 0.8 inches |
Material | Steel, Zinc |
Color | Black |
Number of Pieces | 2 |
Controller Type | Hand Control |
Shape | Round |
Control Method | Touch |
Manufacturer | ROCKBROS |
Item Weight | 4.2 ounces |
Product Dimensions | 21.5 x 0.8 x 0.8 inches |
Item model number | RBA95 |
Size | one-size |
Special Features | Resettable,Lightweight |
Batteries Included? | No |
Batteries Required? | No |
Shipping Availability:
We ship to the Contiguous United States. Some remote areas may not be eligible. We will contact you if alternative solutions are needed.
Shipping Fees:
Standard Shipping: Orders below $49: $4.99 (3-4 business days)
Free Shipping: Orders $49 and over: Free (3-4 business days)
No additional taxes charged.
Shipment and Tracking:
We ship within 0-1 business day after receiving your order. Delivery is typically 3-4 business days. If delayed, we will inform you. Track your order via the automated email with tracking info.
Wrong Product Received:
For damaged or incorrect items, contact us with photos within 3 days. Email: service@rockbrosbike.us
Return Policy:
30-Day Returns: Request a return within 30 days of receiving your item.
Procedure: Contact customer service with photos of the issue. Follow the provided instructions. Returns processed within 5 business days. Refunds may take 5-7 days.
Shipping Costs:
We Cover: Wrong orders, damaged items, defective products.
You Cover: Wrong size, change of mind, personal reasons.
For return questions, contact: service@rockbrosbike.us
Damages and Issues:
Inspect your order upon receipt. Contact us within 72 hours for any issues.
Conditions:
Items must be unworn, unwashed, undamaged, with original tags/packaging.
Non-returnable marked items and free gifts cannot be returned.
Refunds:
Processed within 5-7 days after receiving your package.
Note:
Contact customer service before returning items.
Use the provided return address to avoid delays.
Eligibility
If you're a consumer, you get a 1-year limited warranty for manufacturing defects.
This warranty applies only to purchases made directly from "rockbrosbike.us."
For products bought from other retailers, consult them for their warranty policies.
Warranty Process
Step 1: Contact customer service at rockbrosbike.us to initiate the process.
Step 2: Provide proof of purchase, a detailed description of the issue, and photos or videos if possible.
Step 3: Follow the instructions given by customer service. Possible resolutions include:
Guided self-repair.
Referral to an official service point.
Returning the product to rockbrosbike.us for handling.
Step 4: Ensure you get prior notification and authorization before any repair attempts. Unauthorized repairs may void the warranty.
Contact Information
Email: service@rockbrosbike.us
Enjoy ROCKBROS
Enjoy Cycling
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