Couldn't load pickup availability
We offer free shipping within the US on orders over $49, with a delivery time of 3-4 days. We use UPS and USPS for fast and reliable delivery. For more details, please click here.
Enjoy worry-free shopping with our 30-day return policy. We cover return shipping for any defective or incorrect products
At ROCKBROS, we offer a worry-free 1-year warranty to ensure your satisfaction. Whether it's a defect or product issue, simply reach out to us at service@rockbrosbike.us with your order details. We'll handle the rest to make sure your experience is smooth and hassle-free.
No Unloading Front Wheel Design: Being different from the ordinary bike suckers on market, ROCKBROS sucker is to fix bikes through the handlebar and saddle to achieve installing the bike on the car roof. This design takes advantage of the thin wheel to reduce the wind resistance to keep bikes more stable.
Auto-pumping Air Out Tech: The motor-driven suction cup can auto-extract the air in the suction cup more thoroughly and create a vacuum environment in the suction cup, so as to provide a higher differential pressure inside and outside the suction cup, which makes the suction cups attach to the car roof more tightly.
Tandem Link Design: Handlebar cups and saddle cups are reserved an exhaust port to connect the motor-driven cup so that one cup can drive other suction cups to extract air out thoroughly and ensure the stability of the bike during the driving process.
Front view after installation
1*motor driven extracting cup, 2*handlebar cups and 1*saddle cup, connected through tandem and parallel hoses, auto-extract the air in the cups out and makes them attach to the car roof more tightly.
Specifications
Manufacturer | ROCKBROS |
---|---|
Brand | ROCKBROS |
Model | Suction Cup Bike Rack |
Item Weight | 8.82 pounds |
Package Dimensions | 14.37 x 12.95 x 5.94 inches |
Shipping Availability:
We ship to the Contiguous United States. Some remote areas may not be eligible. We will contact you if alternative solutions are needed.
Shipping Fees:
Standard Shipping: Orders below $49: $4.99 (3-4 business days)
Free Shipping: Orders $49 and over: Free (3-4 business days)
No additional taxes charged.
Shipment and Tracking:
We ship within 0-1 business day after receiving your order. Delivery is typically 3-4 business days. If delayed, we will inform you. Track your order via the automated email with tracking info.
Wrong Product Received:
For damaged or incorrect items, contact us with photos within 3 days. Email: service@rockbrosbike.us
Return Policy:
30-Day Returns: Request a return within 30 days of receiving your item.
Procedure: Contact customer service with photos of the issue. Follow the provided instructions. Returns processed within 5 business days. Refunds may take 5-7 days.
Shipping Costs:
We Cover: Wrong orders, damaged items, defective products.
You Cover: Wrong size, change of mind, personal reasons.
For return questions, contact: service@rockbrosbike.us
Damages and Issues:
Inspect your order upon receipt. Contact us within 72 hours for any issues.
Conditions:
Items must be unworn, unwashed, undamaged, with original tags/packaging.
Non-returnable marked items and free gifts cannot be returned.
Refunds:
Processed within 5-7 days after receiving your package.
Note:
Contact customer service before returning items.
Use the provided return address to avoid delays.
Eligibility
If you're a consumer, you get a 1-year limited warranty for manufacturing defects.
This warranty applies only to purchases made directly from "rockbrosbike.us."
For products bought from other retailers, consult them for their warranty policies.
Warranty Process
Step 1: Contact customer service at rockbrosbike.us to initiate the process.
Step 2: Provide proof of purchase, a detailed description of the issue, and photos or videos if possible.
Step 3: Follow the instructions given by customer service. Possible resolutions include:
Guided self-repair.
Referral to an official service point.
Returning the product to rockbrosbike.us for handling.
Step 4: Ensure you get prior notification and authorization before any repair attempts. Unauthorized repairs may void the warranty.
Contact Information
Email: service@rockbrosbike.us
Enjoy ROCKBROS
Enjoy Cycling
Sign up for our newsletter
Are you 18 years old or older?
Sorry, the content of this store can't be seen by a younger audience. Come back when you're older.