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We offer free shipping within the US on orders over $49, with a delivery time of 3-4 days. We use UPS and USPS for fast and reliable delivery. For more details, please click here.
Enjoy worry-free shopping with our 30-day return policy. We cover return shipping for any defective or incorrect products
At ROCKBROS, we offer a worry-free 1-year warranty to ensure your satisfaction. Whether it's a defect or product issue, simply reach out to us at service@rockbrosbike.us with your order details. We'll handle the rest to make sure your experience is smooth and hassle-free.
Cooling & Breathable: Made with breathable mesh fabric, this neck gaiter keeps you cool with its ice-feeling and quick-dry technology, perfect for hot weather.
Sun Protection & Dust Proof: UPF 50+ sun protection shields you from harmful UV rays, dust, and saliva, ensuring cleaner, healthier air while outdoors.
Multi-Purpose Use: Ideal for cycling, fishing, hiking, or running, this versatile face mask is perfect for any outdoor activity, keeping you comfortable and protected.
Stretchy & Elastic Fit: The elastic fabric fits comfortably around heads of all sizes, with a circumference range of 20-24 inches. Lightweight and durable for men and women.
Soft & Comfortable: The 85% polyester and 15% polyurethane blend provides a soft and snug fit, allowing you to breathe easily while staying cool and dry during any activity.
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COOLING & BREATHABLE: The half balaclava is made of soft, breathable and elastic material, this face mask is designed to let you breathe through easily so that your face will be cool all the time. As you can see, all the meshes on the fabric helps keeping the high performance of breathability.85% polyester fiber + 15% polyurethane make the headwear more comfortable
SUN PROTECTION & DUST PROOF: UPF 50+ protection,Can effectively prevent the damage of ultraviolet rays,dust, sunlight, saliva, and has a certain blocking effect on the dust.Enjoy a cleaner breath
MULTI-PURPOSE:This neck gaiter will make you feel more comfortable when do some outdoor activities/sports, such as hiking, cycling, trekking.It also suitable for you when riding, motorcycling, running, jogging, biking even fishing, walk the dog
ELASTIC SIZE: The normal length and width(L * W) is 17.75in and 9.05in. Suit for the head circumference between 20 to 24 inches.They are durable and stretchy, great fit for heads of all shapes and sizes men women
Shipping Availability:
We ship to the Contiguous United States. Some remote areas may not be eligible. We will contact you if alternative solutions are needed.
Shipping Fees:
Standard Shipping: Orders below $49: $4.99 (3-4 business days)
Free Shipping: Orders $49 and over: Free (3-4 business days)
No additional taxes charged.
Shipment and Tracking:
We ship within 0-1 business day after receiving your order. Delivery is typically 3-4 business days. If delayed, we will inform you. Track your order via the automated email with tracking info.
Wrong Product Received:
For damaged or incorrect items, contact us with photos within 3 days. Email: service@rockbrosbike.us
Return Policy:
30-Day Returns: Request a return within 30 days of receiving your item.
Procedure: Contact customer service with photos of the issue. Follow the provided instructions. Returns processed within 5 business days. Refunds may take 5-7 days.
Shipping Costs:
We Cover: Wrong orders, damaged items, defective products.
You Cover: Wrong size, change of mind, personal reasons.
For return questions, contact: service@rockbrosbike.us
Damages and Issues:
Inspect your order upon receipt. Contact us within 72 hours for any issues.
Conditions:
Items must be unworn, unwashed, undamaged, with original tags/packaging.
Non-returnable marked items and free gifts cannot be returned.
Refunds:
Processed within 5-7 days after receiving your package.
Note:
Contact customer service before returning items.
Use the provided return address to avoid delays.
Eligibility
If you're a consumer, you get a 1-year limited warranty for manufacturing defects.
This warranty applies only to purchases made directly from "rockbrosbike.us."
For products bought from other retailers, consult them for their warranty policies.
Warranty Process
Step 1: Contact customer service at rockbrosbike.us to initiate the process.
Step 2: Provide proof of purchase, a detailed description of the issue, and photos or videos if possible.
Step 3: Follow the instructions given by customer service. Possible resolutions include:
Guided self-repair.
Referral to an official service point.
Returning the product to rockbrosbike.us for handling.
Step 4: Ensure you get prior notification and authorization before any repair attempts. Unauthorized repairs may void the warranty.
Contact Information
Email: service@rockbrosbike.us
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