Name: ROCKBROS Cold Weather Windproof Thermal Winter Balaclava Ski Mask Neck Warmer Hood
Brand: ROCKBROS
SKU: LF7345BK
Price: 19.99 USD
Availability: InStock

SAY GOODBYE TO COLD: ROCK BROS balaclava scarf mask provides the most pleasantly warm temperature for you. Thermal fleece inside the windproof ski mask, keep your head and face warm, say goodbye to cold.
SUPER PROTECTION FROM WIND, COLD, DUST & UV: Winter balaclava mask for cold weather can protect you from wind, cold, dust and UV which is benefit from the unique material. Even in extremely bad weather, the excellent performance of balaclava can easy hold it.
UNABLE TO REFUSE THE VERSATILITY: ROCK BROS men’s balaclava windproof hood fit the motorcycle helmet, ski helmet, bike helmet and safety helmet perfectly. Also the helmet balaclava for men lightweight and comfortable feeling, widely used in skiing, motorcycling, skating, running, snowboarding, riding, hunting, construction, warehouse work and shoveling snow.
SOFT & SMOOTH LIKE MILK: 100% thermal fleece inside the balaclava ski mask, the super soft and smooth touch feeling like milk. Benefit from the breathable material, easy breath when you doing some outdoor activities.
SUPER ELASTIC DESIGN FOR FITTING PERFORMANCE: Balaclava scarf mask hood consider of more people head size, used the super elastic material for balaclava. Fit any size of head, you could buy it for your husband, for your daughter and your mom. Best gift for your families. We also offer a 100% satisfaction guarantee. If the balaclava are damaged within 90 days, will replace it for you or provide a full refund so can feel confident purchasing with ROCK BROS.

Shipping Availability:
We ship to the Contiguous United States. Some remote areas may not be eligible. We will contact you if alternative solutions are needed.

Shipping Fees:

Standard Shipping: Orders below $49: $4.99 (3-4 business days)
Free Shipping: Orders $49 and over: Free (3-4 business days)
No additional taxes charged.

Shipment and Tracking:
We ship within 0-1 business day after receiving your order. Delivery is typically 3-4 business days. If delayed, we will inform you. Track your order via the automated email with tracking info.

Wrong Product Received:
For damaged or incorrect items, contact us with photos within 3 days. Email: service@rockbrosbike.us

Return Policy:

30-Day Returns: Request a return within 30 days of receiving your item.
Procedure: Contact customer service with photos of the issue. Follow the provided instructions. Returns processed within 5 business days. Refunds may take 5-7 days.
Shipping Costs:

We Cover: Wrong orders, damaged items, defective products.
You Cover: Wrong size, change of mind, personal reasons.
For return questions, contact: service@rockbrosbike.us

Damages and Issues:

Inspect your order upon receipt. Contact us within 72 hours for any issues.

Conditions:

Items must be unworn, unwashed, undamaged, with original tags/packaging.
Non-returnable marked items and free gifts cannot be returned.
Refunds:

Processed within 5-7 days after receiving your package.

Note:

Contact customer service before returning items.
Use the provided return address to avoid delays.

Eligibility

If you're a consumer, you get a 1-year limited warranty for manufacturing defects.
This warranty applies only to purchases made directly from "rockbrosbike.us."
For products bought from other retailers, consult them for their warranty policies.
Warranty Process

Step 1: Contact customer service at rockbrosbike.us to initiate the process.
Step 2: Provide proof of purchase, a detailed description of the issue, and photos or videos if possible.
Step 3: Follow the instructions given by customer service. Possible resolutions include:
Guided self-repair.
Referral to an official service point.
Returning the product to rockbrosbike.us for handling.
Step 4: Ensure you get prior notification and authorization before any repair attempts. Unauthorized repairs may void the warranty.
Contact Information

Email: service@rockbrosbike.us