ROCKBROS Balaclava Ski Mask Thermal Windproof Balaclava Mask 3D Design

$9.99

SKU:
13220021001

ROCKBROS Balaclava Ski Mask Thermal Windproof Balaclava Mask 3D Design

$9.99

13220021001/US

【Thermal】Our rockbros balaclava ski mask, crafted from skin-friendly fleece, ensures warmth and protect your head against cold winds. Ideal for skiing, snowboarding, cycling, and more, provide comfort in chilly weather.
【Stylish 3D Design】With a unique 3D design, our balaclava mask adds a touch of fashion to your ski mask. This design not only looks stylish but also ensures smooth breathing, enhancing your overall outdoor experience.
【Skin-friendly Fleece】Made from soft elastic fleece, our balaclava ski mask is lightweight and offers a comfortable fit. Its softness against the skin guarantees a cozy wearing experience during outdoor activities.
【Full Coverage】Designed to fit perfectly on the face while exposing only the eyes, our balaclava ski mask provides full coverage. Ensures that your outdoor activities remain warm and comfortable. Make your outdoor activities no longer cold!
【Versatile Use】 Whether worn as a balaclava mask or under various types of helmets, compatiable with ski goggles, ski helmets, also as a winter cycling mask and motorcycle mask, making it versatile for outdoor activities.

Shipping Availability:
We ship to the Contiguous United States. Some remote areas may not be eligible. We will contact you if alternative solutions are needed.

Shipping Fees:

Standard Shipping: Orders below $49: $4.99 (3-4 business days)
Free Shipping: Orders $49 and over: Free (3-4 business days)
No additional taxes charged.

Shipment and Tracking:
We ship within 0-1 business day after receiving your order. Delivery is typically 3-4 business days. If delayed, we will inform you. Track your order via the automated email with tracking info.

Wrong Product Received:
For damaged or incorrect items, contact us with photos within 3 days. Email: service@rockbrosbike.us

Return Policy:

30-Day Returns: Request a return within 30 days of receiving your item.
Procedure: Contact customer service with photos of the issue. Follow the provided instructions. Returns processed within 5 business days. Refunds may take 5-7 days.
Shipping Costs:

We Cover: Wrong orders, damaged items, defective products.
You Cover: Wrong size, change of mind, personal reasons.
For return questions, contact: service@rockbrosbike.us

Damages and Issues:

Inspect your order upon receipt. Contact us within 72 hours for any issues.

Conditions:

Items must be unworn, unwashed, undamaged, with original tags/packaging.
Non-returnable marked items and free gifts cannot be returned.
Refunds:

Processed within 5-7 days after receiving your package.

Note:

Contact customer service before returning items.
Use the provided return address to avoid delays.

Eligibility

If you're a consumer, you get a 1-year limited warranty for manufacturing defects.
This warranty applies only to purchases made directly from "rockbrosbike.us."
For products bought from other retailers, consult them for their warranty policies.
Warranty Process

Step 1: Contact customer service at rockbrosbike.us to initiate the process.
Step 2: Provide proof of purchase, a detailed description of the issue, and photos or videos if possible.
Step 3: Follow the instructions given by customer service. Possible resolutions include:
Guided self-repair.
Referral to an official service point.
Returning the product to rockbrosbike.us for handling.
Step 4: Ensure you get prior notification and authorization before any repair attempts. Unauthorized repairs may void the warranty.
Contact Information

Email: service@rockbrosbike.us