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We offer free shipping within the US on orders over $49, with a delivery time of 3-4 days. We use UPS and USPS for fast and reliable delivery. For more details, please click here.
Enjoy worry-free shopping with our 30-day return policy. We cover return shipping for any defective or incorrect products
At ROCKBROS, we offer a worry-free 1-year warranty to ensure your satisfaction. Whether it's a defect or product issue, simply reach out to us at service@rockbrosbike.us with your order details. We'll handle the rest to make sure your experience is smooth and hassle-free.
3-in-1 Transformable Design: Switch between three styles for both functionality and fashion, adapting to your cycling needs.
Night Safety Reflective Elements: Reflective webbing enhances visibility for safer night rides while adding a stylish accent.
Breathable & Easy-to-Clean Lining: Detachable, sweat-absorbing inner lining ensures lasting comfort and freshness on long rides.
Aerodynamic Wind Resistance: Adjustable pneumatic design breaks the wind and maintains cool airflow with adaptable ventilation.
26 Ventilation Holes for Maximum Airflow: Stay cool during intense rides with optimal airflow from the helmet’s well-placed vents.
Transformable Design: The helmet features a versatile three-in-one design that allows you to switch between three different shapes, providing both style and functionality according to your preference.
Enhanced Night Cycling Safety: The webbing includes reflective light elements, improving visibility and safety during night rides while adding a stylish touch.
Breathable and Comfortable Inner Lining: The helmet is equipped with a detachable, breathable, and sweat-absorbing inner lining, making it easy to clean and ensuring your head stays fresh during long rides.
Aerodynamic Wind Resistance: The pneumatic design of the helmet helps break the wind, while the adjustable ventilation openings can be closed or opened as needed to control airflow and maintain a cool temperature.
Optimal Ventilation: With 26 ventilation holes, this helmet ensures maximum airflow to prevent overheating, especially when the large ventilation openings are exposed by removing the cover.
Shipping Availability:
We ship to the Contiguous United States. Some remote areas may not be eligible. We will contact you if alternative solutions are needed.
Shipping Fees:
Standard Shipping: Orders below $49: $4.99 (3-4 business days)
Free Shipping: Orders $49 and over: Free (3-4 business days)
No additional taxes charged.
Shipment and Tracking:
We ship within 0-1 business day after receiving your order. Delivery is typically 3-4 business days. If delayed, we will inform you. Track your order via the automated email with tracking info.
Wrong Product Received:
For damaged or incorrect items, contact us with photos within 3 days. Email: service@rockbrosbike.us
Return Policy:
30-Day Returns: Request a return within 30 days of receiving your item.
Procedure: Contact customer service with photos of the issue. Follow the provided instructions. Returns processed within 5 business days. Refunds may take 5-7 days.
Shipping Costs:
We Cover: Wrong orders, damaged items, defective products.
You Cover: Wrong size, change of mind, personal reasons.
For return questions, contact: service@rockbrosbike.us
Damages and Issues:
Inspect your order upon receipt. Contact us within 72 hours for any issues.
Conditions:
Items must be unworn, unwashed, undamaged, with original tags/packaging.
Non-returnable marked items and free gifts cannot be returned.
Refunds:
Processed within 5-7 days after receiving your package.
Note:
Contact customer service before returning items.
Use the provided return address to avoid delays.
Eligibility
If you're a consumer, you get a 1-year limited warranty for manufacturing defects.
This warranty applies only to purchases made directly from "rockbrosbike.us."
For products bought from other retailers, consult them for their warranty policies.
Warranty Process
Step 1: Contact customer service at rockbrosbike.us to initiate the process.
Step 2: Provide proof of purchase, a detailed description of the issue, and photos or videos if possible.
Step 3: Follow the instructions given by customer service. Possible resolutions include:
Guided self-repair.
Referral to an official service point.
Returning the product to rockbrosbike.us for handling.
Step 4: Ensure you get prior notification and authorization before any repair attempts. Unauthorized repairs may void the warranty.
Contact Information
Email: service@rockbrosbike.us
Enjoy ROCKBROS
Enjoy Cycling
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