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Ride with peace of mind! All ROCKBROS complete bikes come with an unbeatable 5-year quality guarantee. Rest assured, your bike is built to last!
Order now and be rewarded! 🚴♂️ Get $100 worth of cycling gear FREE with your purchase. Grab this deal before it’s gone!
Each ROCKBROS bike is made with precision and care, ensuring top quality for your ride. 🚴♂️ Because of this careful crafting process, delivery takes 20-30 days. For the exact timing or any questions, feel free to reach out to our customer service – we’re here to help! 🛠️
Lightweight aluminum frame for a stable and easy ride.
Shimano 20-speed system for smooth and efficient shifting.
Hydraulic disc brakes for quick, precise stopping power.
INNOVA puncture-resistant tires for strong grip and durability.
Sleek internal cable routing for reduced wind resistance and a clean look.
Lightweight Aluminum Frame
The frame is made of lightweight, high-strength aluminum alloy, offering a stable and sturdy structure while maintaining a lightweight design. The baked paint finish ensures scratch resistance, making climbing and acceleration easier, perfect for long rides.
Shimano 20-Speed Shifting System
Equipped with a Shimano 20-speed shifting system, this bike smoothly handles various complex terrains. Whether commuting in the city or tackling rugged mountain roads, it delivers a seamless and efficient shifting experience for enhanced comfort and performance.
High-Performance Hydraulic Disc Brake System
The hydraulic disc brake system provides precise braking performance with quick responsiveness, adapting to various weather and road conditions, ensuring riding safety and giving riders excellent control.
INNOVA 700C*35C Puncture-Resistant Tires
Outfitted with high-quality INNOVA 700C*35C puncture-resistant tires, offering superior durability and grip. These tires are designed to handle city roads and rough terrains with ease, while the anti-slip tread pattern ensures a stable and safe riding experience.
Sleek Internal Cable Routing Design
The modern internal cable routing design creates a cleaner, more streamlined appearance, reducing cable wear and wind resistance. This design lowers maintenance needs, improving overall riding comfort and increasing the bike's durability.
Shipping Availability:
We ship to the Contiguous United States. Some remote areas may not be eligible. We will contact you if alternative solutions are needed.
Shipping Fees:
Standard Shipping: Orders below $49: $4.99 (3-4 business days)
Free Shipping: Orders $49 and over: Free (3-4 business days)
No additional taxes charged.
Shipment and Tracking:
We ship within 0-1 business day after receiving your order. Delivery is typically 3-4 business days. If delayed, we will inform you. Track your order via the automated email with tracking info.
Wrong Product Received:
For damaged or incorrect items, contact us with photos within 3 days. Email: service@rockbrosbike.us
Return Policy:
30-Day Returns: Request a return within 30 days of receiving your item.
Procedure: Contact customer service with photos of the issue. Follow the provided instructions. Returns processed within 5 business days. Refunds may take 5-7 days.
Shipping Costs:
We Cover: Wrong orders, damaged items, defective products.
You Cover: Wrong size, change of mind, personal reasons.
For return questions, contact: service@rockbrosbike.us
Damages and Issues:
Inspect your order upon receipt. Contact us within 72 hours for any issues.
Conditions:
Items must be unworn, unwashed, undamaged, with original tags/packaging.
Non-returnable marked items and free gifts cannot be returned.
Refunds:
Processed within 5-7 days after receiving your package.
Note:
Contact customer service before returning items.
Use the provided return address to avoid delays.
Eligibility
If you're a consumer, you get a 1-year limited warranty for manufacturing defects.
This warranty applies only to purchases made directly from "rockbrosbike.us."
For products bought from other retailers, consult them for their warranty policies.
Warranty Process
Step 1: Contact customer service at rockbrosbike.us to initiate the process.
Step 2: Provide proof of purchase, a detailed description of the issue, and photos or videos if possible.
Step 3: Follow the instructions given by customer service. Possible resolutions include:
Guided self-repair.
Referral to an official service point.
Returning the product to rockbrosbike.us for handling.
Step 4: Ensure you get prior notification and authorization before any repair attempts. Unauthorized repairs may void the warranty.
Contact Information
Email: service@rockbrosbike.us
Enjoy ROCKBROS
Enjoy Cycling
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