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Ride with peace of mind! All ROCKBROS complete bikes come with an unbeatable 5-year quality guarantee. Rest assured, your bike is built to last!
Order now and be rewarded! 🚴♂️ Get $100 worth of cycling gear FREE with your purchase. Grab this deal before it’s gone!
Each ROCKBROS bike is made with precision and care, ensuring top quality for your ride. 🚴♂️ Because of this careful crafting process, delivery takes 20-30 days. For the exact timing or any questions, feel free to reach out to our customer service – we’re here to help! 🛠️
Lightweight Aluminum Frame: Stable and durable, the aluminum alloy frame ensures easy climbing and acceleration with a light yet strong build.
Shimano 16-Speed Shifting Kit: Effortlessly adapt to various road conditions with smooth and accurate gear shifts.
Hidden Inner Wiring Design: Enhances the bike's sleek look, reduces wind resistance, and minimizes maintenance needs for a smooth ride.
Wire Pull Double Disc Brakes: Provides sensitive and reliable braking for safe control on both flat city roads and rougher terrains.
INNOVA 700x28C Stab-Proof Tires: Stab-resistant tires deliver balanced friction and resistance, offering a comfortable and efficient riding experience across different surfaces.
Lightweight Aluminum Frame for Enhanced Performance: Crafted from high-strength, lightweight aluminum alloy, the SPIN W2M frame is designed to reduce the burden on the rider. Its stable structure offers enhanced rigidity and durability, making climbing hills and accelerating on flat roads smooth and effortless.
Shimano 16-Speed Shifting Kit for Versatile Terrain: The Shimano 16-speed gear system provides precise and smooth shifting, allowing you to seamlessly adapt to different road conditions, from city streets to hilly terrains. Enjoy optimal performance whether you're commuting, touring, or taking on your first long-distance road bike adventure.
Sleek & Streamlined Hidden Inner Wiring: The modern internal wiring design hides cables within the frame, reducing exposure and minimizing wind resistance. This not only improves the bike’s visual appeal but also reduces the need for maintenance, offering a hassle-free and sleek riding experience.
Responsive Wire Pull Double Disc Brakes: Equipped with wire pull double disc brakes, the bike provides sensitive and reliable stopping power. These brakes offer greater control on descents and varying weather conditions, ensuring your safety across different road types and allowing you to enjoy your ride with confidence.
INNOVA 700x28C Stab-Proof Tires for Smooth Riding: The high-quality stab-proof tires from INNOVA provide excellent traction and durability. With a perfect balance between friction and resistance, they offer a stable, efficient, and comfortable riding experience, enhancing speed and performance on both smooth city roads and rougher paths.
Shipping Availability:
We ship to the Contiguous United States. Some remote areas may not be eligible. We will contact you if alternative solutions are needed.
Shipping Fees:
Standard Shipping: Orders below $49: $4.99 (3-4 business days)
Free Shipping: Orders $49 and over: Free (3-4 business days)
No additional taxes charged.
Shipment and Tracking:
We ship within 0-1 business day after receiving your order. Delivery is typically 3-4 business days. If delayed, we will inform you. Track your order via the automated email with tracking info.
Wrong Product Received:
For damaged or incorrect items, contact us with photos within 3 days. Email: service@rockbrosbike.us
Return Policy:
30-Day Returns: Request a return within 30 days of receiving your item.
Procedure: Contact customer service with photos of the issue. Follow the provided instructions. Returns processed within 5 business days. Refunds may take 5-7 days.
Shipping Costs:
We Cover: Wrong orders, damaged items, defective products.
You Cover: Wrong size, change of mind, personal reasons.
For return questions, contact: service@rockbrosbike.us
Damages and Issues:
Inspect your order upon receipt. Contact us within 72 hours for any issues.
Conditions:
Items must be unworn, unwashed, undamaged, with original tags/packaging.
Non-returnable marked items and free gifts cannot be returned.
Refunds:
Processed within 5-7 days after receiving your package.
Note:
Contact customer service before returning items.
Use the provided return address to avoid delays.
Eligibility
If you're a consumer, you get a 1-year limited warranty for manufacturing defects.
This warranty applies only to purchases made directly from "rockbrosbike.us."
For products bought from other retailers, consult them for their warranty policies.
Warranty Process
Step 1: Contact customer service at rockbrosbike.us to initiate the process.
Step 2: Provide proof of purchase, a detailed description of the issue, and photos or videos if possible.
Step 3: Follow the instructions given by customer service. Possible resolutions include:
Guided self-repair.
Referral to an official service point.
Returning the product to rockbrosbike.us for handling.
Step 4: Ensure you get prior notification and authorization before any repair attempts. Unauthorized repairs may void the warranty.
Contact Information
Email: service@rockbrosbike.us
Enjoy ROCKBROS
Enjoy Cycling
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