All ROCKBROS products are backed by a 1-year warranty from the date of purchase.
This warranty covers any manufacturing defects and failures under normal use. To make a claim, contact us at service@rockbrosbike.us with your order number and a description of the issue, along with clear photos or videos.
We will review your claim within 3 business days and provide further instructions. Depending on the issue, we will repair the product, offer a replacement, or provide a refund.
ROCKBROS will cover all shipping costs for valid warranty claims. Please retain your proof of purchase, and do not send items back without contacting customer service first for the correct return address and instructions