Contact Information

  • Contact Information:

Email: service@rockbrosbike.us


Live Chat: Our live chat feature allows you to quickly connect with a
customer service representative during business hours.

  • Support Team Hours：

9:00-18:00, Mon-Fri (UTC)

Free shipping

Free shipping on order over $50.(Excludes Bulky Items/Bike)

Customer service

One-on-one service, 100% email response rate.

Secure payment

Your payment information is processed securely.

30-Day Returns

Don’t love it? Send it back within 30 days—no questions, no fuss, full refund.